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Quality management

Management commitment

An effective quality program requires the involvement and commitment of the organization’s top management. BVG d.o.o. management conduct:

  • Overseeing the creation of the Quality Management System (QMS)
  • Communicating the importance of meeting requirements, including customer, legal and regulatory requirements
  • Establishing the quality policy
  • Communicating with parties responsible for product and service quality
  • Providing adequate resources for the operation of the QMS
  • Reviewing the operation of the QMS

Oriented to customer

  • We provide all documents needed for the production of one single part, like product specification, industrial norm, any kind of regulations to all department concerned to fulfill the client’s demands
  • Quality policy oriented to the customer’s demands
  • Any kind of complains or comments will be implemented into system also for other similar products for continuously improvement and higher quality

Quality policy

Committed to realize the customer’s requirement and enhance productivity continuously as principle, pursuing zero defect and delay, increasing utilization rate, reducing waste and improving quality all the time. From the very beginning we follow demanded ecological requirements.


We treasure and respect the employer relationship with experienced staff which powers BVG d.o.o. to continuously develop.

  • 42 % of employees work for BVG d.o.o. more than 10 years
  • 58 % of employees work for BVG d.o.o more than 5 years

Human resources

We are looking for people who perform work, effecting product must be competent to carry out that work. We acquire such competency in combination of education, training, skills and experience.

  • BVG d.o.o. does identify the talents, skills, knowledge and capabilities of each person to carry assigned responsibilities.
  • We help, train and assist people to meet the identified competencies.
  • We assess the competency of each person to carry out their responsibilities.
  • We make sure each person understands how the work contributes to the quality of products and services and meets quality objectives.
  • BVG d.o.o. encourages the personnel with different kind of potential to become responsibility for international projects
  • We make sure each person understands how the work contributes to the quality of products and services and meets quality objectives.
  • We keep records of each person formal and informal education, training, skills and experience

Material supply

Purchasing process of products and services is one of the important phase in our quality management system. BVG d.o.o. purchasing department has criteria for evaluating and choosing suppliers. These criteria are based on the supplier’s ability to provide products and services that meet order specification and customer quality requirement. Purchasing information are known, how products, procedures, processes and equipment are approved for purchase. The requirements for the supplier Quality management system are clearly described, reviewed and approved in purchasing process. Purchasing Materialkeyboard_arrow_rightInventory controlkeyboard_arrow_rightMaterial handlingkeyboard_arrow_rightProductionkeyboard_arrow_rightInfo to Purchasing

Material bar, cutting tool and cutting coolant are the most critical sources affecting the quality of precision turned parts. The straightness, roundness, purity and porosity of material bar are strictly controlled. Raw material bars are from European manufactures, complying with ROHS directive. Tooling system insures us to fulfill high customer demands and quality.


Machines are one of indispensable factors in Quality management system. To fulfill customer continuing demand on product complexity and precision, as well as capacity, our machinery and production facility will be frequently reviewed and reinforced. BVG d.o.o. has been proving to minimize systematic and human errors, which is beneficial to quality and failure mode control as well. This production concept requests for huge demand of machine capability. View the machine list Achieving a balance among feasibility, precision and productivity is a universal topic for every precision part manufacturer. These important parameters affect product quality and cost most, so we continuously pursue product precision in parallel with reliability and productivity.

Product realization – production

BVG d.o.o. is qualified in customer communication. We will determine requirements specified by the customer, including product specification, quality control, production, delivery and post-delivery activities. We are also focused on requirements which are not stated by customer, but necessary for specified or intended use, where known. BVG d.o.o reviews that requirements of product are clearly defined ordered and has the ability to meet the defined requirements.

Planning and monitoring

In order to a manufacturing operation to be efficient, all of activities must be planned. Process planning is concerned with selecting methods of production, CNC programming, tooling and machinery.

Continual improvement

BVG d.o.o. continually improves the effectiveness of the quality management system trough the use of the quality policy, quality objectives, audit results, analysis data, corrective and preventive actions and management review.

Corrective action

We take action to eliminate the cause of nonconformities in order to prevent from the same mistakes.

Preventive action

We also take action to eliminate the causes of potential nonconformities in order to prevent their occurrence with procedure